FREQUENTLY ASKED QUESTIONS (FAQ) ABOUT IPROMPTS®
This page contains answers to some frequently asked questions about iPrompts®. Many questions related to specific iPrompts® features are also answered by the "How To" guides in our tutorials section.
Q: What is iPrompts®?
A: iPrompts® is a software application for the iPhone, iPod Touch and iPad. It is designed for caregivers of those with special needs. iPrompts® allows parents, therapists, and special educators to configure and present picture-based prompts (no audio prompts or voice output) to help language and behaviorally challenged individuals stay on task, transition between activities, and communicate their needs.
Q: On which platforms does iPrompts® run?
A: Currently, iPrompts® runs on Apple's iPhone, iPod Touch and iPad devices.
Q: Will iPrompts® allow me to use any pictures I'd like?
A: Yes. In addition to our "starter" library of hundreds of stock illustrations and photographs, all users can customize iPrompts® with personal digital pictures. Using the iPhone's camera, iPhone users can even add images of their current environment directly into iPrompts®. And, as of version 1.2, all iPrompts users can search for Web images from directly within the app. With iPrompts®, it's easy to incorporate almost any image you can imagine within a picture prompt!
Q: How do I add pictures to iPrompts® from my iPhone's camera?
A: You may either add iPhone camera pictures directly into Schedules, or into the Library. To add a new picture to a schedule, select the schedule, tap "Edit" in the upper-right, and then tap "Add Pic using Camera" in the lower-right. Pictures can also be added to the Library; just select your category, and then tap "Add Pic" in the upper-right.
Q: How do I add digital pictures to iPrompts® from my personal computer?
A: You must first transfer your images to your device's Photo Library using iTunes. This is normally done by connecting the device to your computer, opening iTunes, selecting your device within iTunes, and following the iTunes instructions for transferring photos (either by "syncing" your device to a folder containing your pictures, or by transferring individual photos).
After you have loaded images onto your device, open iPrompts®. Select the "Library" tab in the bottom-right corner, and choose your category. Once within the category, tap the "Add Pics" button in the upper-right corner. After selecting "Add from Photo Library," you can choose pictures from your device's main library to add to the iPrompts® library. For a detailed walkthrough, please visit our tutorials section.
Q: How do I add pictures from the Internet directly into iPrompts®?
A: Detailed instructions for this feature are available by downloading our "How to Import Web Pics using iPrompts" guide. Tap the "Library" tab, and then use the "Search" bar at the top of the screen to search both the Library and the Web. In this manner, you can find just about any type of picture you can think of, and add it directly into iPrompts®! Once you find a Web picture you like, tap on it, and after providing a caption, press "Save". The image will be saved to your "my photos" category, and may then be used within any picture prompt you'd like. You may also turn Web searching "OFF", which might come in handy if you don't have a stable Internet connection. Close iPrompts, select your device's main "Settings" icon, then scroll down and select "iPrompts". The feature may be turned off by moving the slider to the "OFF" position.
Q: How do I get iPrompts®? How much does it cost?
A: iPrompts® is available for $49.99 on Apple's iTunes Store. Visit our HOW TO ORDER page to learn more.
The software is purchased directly from your personal computer, iPhone, iPod Touch or iPad -- no need to visit a retail store.
To purchase iPrompts® using your device, select the "App Store" icon and search for "iPrompts". The app can be downloaded wirelessly to your device, and billed to your iTunes account.
You can also purchase iPrompts® from your personal computer, and transfer the software to your compatible Apple device (by "syncing" the device to iTunes). First, you'll need to install iTunes, which is a free download from Apple. After installing the program, search for "iPrompts" within iTunes, or click here to access the iPrompts® purchase page on iTunes.
Q: I don't have an iPhone, iPod Touch or iPad. How do I get one? How much do they cost?
A: Apple sells the iPod Touch ($199 and up), the iPhone ($99 and up, not including monthly service charges), and the iPad ($499 and up, not including optional servie charges) directly from their website. 8GB models are sufficient to run most applications, including iPrompts®.
The iPhone can also be purchased from a variety of online and traditional retail outlets (including Wal-Mart). The price of the iPhone and its service charges depend on the model and contract selected. The iPhone's on-board digital camera allows users to capture images and add them to iPrompts® at any time -- this is quite a handy feature for meeting the demands of life "on the go" as a member of the special needs community.
The iPod Touch is also carried by many online and physical retailers. It allows users to store photos, play music, browse the Internet, access email, and download apps. The iPod Touch does not currently allow users to place phone calls. Newer iPod Touch models include a built-in camera.
The iPad has a larger screen size than the iPhone or iPod Touch; iPrompts® can be stretched to fit this larger screen in "compatibility mode".
Apple’s website also offers $50 iTunes Gift Cards that may subsequently be used to download iPrompts®.
Q: Does iPrompts® contain "voice output" or audio prompts?
A: Not as of yet.
Q: Are there plans to incorporate voice output functionality within iPrompts®?
A: HandHold Adaptive's product roadmap includes audio and video reinforcement prompts to accompany the caregiver-commanded picture prompts used within iPrompts®. We're also planning various other upgrades to iPrompts® and applications supporting the special needs population. Contact us to join our mailing list, and we'll keep you up to date!
Q: How do I update iPrompts®?
A: Periodically, HandHold Adaptive will release updates to improve iPrompts® and expand its content. There are two ways to update your software. You can update directly through your device, by selecting the "App Store" icon, and then tapping the "Updates" tab in the bottom-right. You can also update your apps through iTunes, and then sync your device to your computer. To do this, open up iTunes, select "Applications" in the left-hand column, and then select "Check for Updates" in the lower-right.
Q: I have a question that isn't listed in this FAQ or answered by your Tutorials page.
A: Contact us and we'll get back to you as soon as possible.